One of the most important lessons for me, another lesson learned, in the areas I invest in, which is largely consumer, I think it's critical you have a theory and defensibility. And for me, that defensibility typically has been network effect.
He doesn't much believe in massages and lattes. But not because he's against massages and lattes in Silicon Valley. It's more because he has lived through market cycles where things get really tough. And he knows that there are market cycles and product cycles where you will be able to push the advantage if you've had the discipline during the good... See more
What kinds of actions did that mean when you were at eBay operating to try to promote price discovery or price equilibrium or something like that? What were you literally doing? Jeff: The most interesting thing is early on we try all these initiatives that we baked on our own and debuted the community. And we found out the leverage was way more to... See more
The best way to measure the acquisition effect is usually by the percent of organically acquired users and the customer acquisition cost going down over time (within a network until a certain point).
One of the litmus tests for us when we consider any investment opportunity is as we've discussed before, the size of the prize. Let's assume that everything you're telling me to be true becomes true. How big is the outcome? How big is the impact on the world? And clearly man on the moon, computer on every desk, those are very quickly understood.