Britt Gage

The median bootstrapped B2B SaaS company currently spends around 90% of its annual recurring revenue on costs—25% on go-to-market strategy and execution, 24% on research and development, 15% on administrative and miscellaneous expenses, 13% on website hosting and implementation, and 10% on customer retention. Each of these categories of cost is now... See more

I don’t think that means we don’t need specialists. But as eminent physicist and mathematician Freeman Dyson said, we need both frogs and birds. The frogs are down in the mud looking at the granular details of everything. The birds are up above and don’t see those details, but they can see multiple frogs and can integrate work. What he said is, our... See more

When you assign something or someone a negative label, your ego prevents you from seeing the truth. If company culture isn’t taking the form you expected, it’s important to take a step back and get curious about what's going on instead of immediately trying to change things. That might mean evaluating whether or not you hired people who are a good

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Today, management is a skill that only a select few know because it is expensive to train managers: You need to give them a team of humans to practice on. But AI is cheap enough that tomorrow, everyone will have the chance to be a manager—and that will significantly increase the creative potential of every human being.

It will be on our society as a... See more

Artificial intelligence will spur two fundamental changes in our relationship with technology. The first is that voice—already the most natural interface for human interaction—will become a dominant interface. Imagine latency reduced to less than half a second, a stark contrast to the sluggishness of touch-based devices. Even silent voice is on the... See more

Everyone wants to have a unique idea but the alternative is to just to be ten times better. The market is full of crap. An underrated way to succeed at anything is simply to be better. Anyone can build a "quick and dirty" tool to chat with your PDF. Few people can build incredibly polished products. And those that do need time, effort, and... See more

I submit that we have two big biases when we talk about technology. First, we think about it too much in terms of tools and recipes, when really we should think about it more in terms of process knowledge and technical experience. Second, most of us focus too much on the digital world and not enough on the industrial world. Our obsession with the... See more