Britt Gage

I'm really inspired by also how they were really quiet for a really long time at the beginning. They were not trying to become the next new success story on the pages of every paper. They were much more just like, "We're just going to prove through the quality of our output over time that we are doing something interesting, and weird, and... See more

Uncovering Pain and Negative Consequences of the Status Quo

Conventional hiring processes are designed to recruit the most skilled people to fill a specific role at the right price. The experience can feel dehumanizing — it’s laden with unwritten rules, negotiation, posturing, and indirect communication (if you’re lucky) through recruiters.

The process, at its core, is a transaction of resources. It’s not... See more

The actual measures of productivity that might be useful range quite a bit:

• I did enough to not get fired.


• I did enough to get promoted.


• I did enough to get hired by a better firm.


• I solved a problem for a customer who was frustrated.


• I changed the system and now my peers are far more productive.


• I invented something that creates new possibilities and

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The points I failed to grasp were that by not writing documentation:

• you’re shutting the door for others to work on the project


• your business is much more valuable when well-documented, as it’s far more attractive to buy


• documented processes help you save time and identify where things can be automated.

No longer will we need to learn to navigate through apps like Uber or complex systems like those of SAP or Oracle. Thus far, we’ve always adapted to software—learning its intricacies, remembering layered menus and so forth to communicate with machines. “Training” to use complex apps is commonplace. Now, AI is enabling software to adapt to humans... See more

Customer math for a new business

How much does it cost to get a new customer?

How much do you make from every interaction with that customer?

How long does the customer stick around?

How many new customers will existing customers bring you over time?

Fundraising Is A Tactic (Not A Goal)

Takeaways:

1. Sales becomes the second most common hire , after engineering.


2. A quarter of companies hired a product manager at this point.


3. Recruiters become a surprisingly common hire. I did not expect that. This is particularly true across some of the most unique startups, like Linear, Figma, Ramp, and Coda. Here’s Jori Lallo, co-founder of Linear,

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