Boon Shin Ng
@boonshin
Boon Shin Ng
@boonshin
Great tip for slow thinkers
Real life example on what a good cold outreach looks like.
The prevailing dogma is that startups should ship and iterate as quickly as possible. Scott believes that’s often counterproductive. You need to “surprise and delight” your customers to create a product that grows organically. You can’t do that by simply meeting a user’s expectations; you must surpass them. Doing so takes time and polishing.
This is why crafting an onboarding workflow that delights is so important.
AI-native
Fediverse in action.
On ontology