Boon Shin Ng
@boonshin
Boon Shin Ng
@boonshin
Fediverse in action.
AI-native
We don’t need more tools, we need tools that actually feel like part of our workflow, out taste.
This is why my workflows do not differentiate tools from people. They all need the same kind of context to do their job well when starting out.
The prevailing dogma is that startups should ship and iterate as quickly as possible. Scott believes that’s often counterproductive. You need to “surprise and delight” your customers to create a product that grows organically. You can’t do that by simply meeting a user’s expectations; you must surpass them. Doing so takes time and polishing.
This is why crafting an onboarding workflow that delights is so important.