Bhaumik Patel

Amidst a growing global talent shortage, traditional workforce training programs aren’t bridging job vacancy and performance gaps fast enough.

A fourth paper looks at spontaneous contacts, when we reach out to someone in our social circle who we may not have spoken to in a bit - to say “hi” or to catch up. We don’t do it enough, and (I know this will shock you!) the reason is because we think it will be akward and not appreciated. And, of course, as you might suspect, people really... See more

“Once people learned the messages were co-created by a machine, it didn’t work. Simulated empathy feels weird, empty.”