“The TL;DR is there’s a huge ship with a broken engine, but none of the engineers know how to fix it. That is, until they bring in an older, more experienced engineer, who figures out the problem immediately. But when this more experienced engineer bills them for $10,000, the other engineers think they’re being ripped off - after all, he only

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I feel like tech-land forgets that you can build really big services businesses.

And yet, in so much modern software today, you’re placed in a drab gray cubicle — anonymized and aggregated until you’re just a daily active user. For minimalism. For simplicity. For scale! But if our hope is to create software with feeling, it means inviting people in to craft it for themselves — to mold it to the contours of their unique lives an

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I want us to collectively raise the bar for what we expect from our digital experiences. Life isn't just a series of problems to be solved but moments to be lived. As we find ourselves spending more and more of our time in the digital world—especially now—we should expect that world to inspire, surprise, and dare I say, even challenge us. We are lu... See more

The world of apps—once an exciting canvas for creative exploration—has become repetitive, predictable, and... boring

So, the question that keeps me up at night is, what are us humans gonna do with all of our newfound time? Which brings me back to Japan, and this quaint Kyoto restaurant I found myself sitting in one evening. There were 10 seats, one chef/owner and one apprentice, and the most incredibly crafted experience. It wasn’t expensive, but everything was i

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