When transactions can be brokered by AI, a company’s mission and culture—if genuine—become its final differentiators. As tasks lose their distinctiveness, only the deep resonance of an organization’s ethos can hold human attention.
It makes sense that constant comparison makes us unhappy. I think back to a study I read a few years ago. When passengers board an airplane and walk through first-class on their way to their seats, passengers are then more likely to engage in acts of air rage and aggression than when they board from the middle of the plane. Subtle reminders of our... See more