Andrew McCluskey

When transactions can be brokered by AI, a company’s mission and culture—if genuine—become its final differentiators. As tasks lose their distinctiveness, only the deep resonance of an organization’s ethos can hold human attention.

It makes sense that constant comparison makes us unhappy. I think back to a study I read a few years ago. When passengers board an airplane and walk through first-class on their way to their seats, passengers are then more likely to engage in acts of air rage and aggression than when they board from the middle of the plane. Subtle reminders of our... See more

Every once in a while, I meet a person who radiates joy. These are people who seem to glow with an inner light. They are kind, tranquil, delighted by small pleasures, and grateful for the large ones. These people are not perfect. They get exhausted and stressed. They make errors in judgment. But they live for others, and not for themselves. They’ve... See more