Andrés

• Effort : This is the additional work to be done in terms of person-hours. If we opt to deploy in containers on top of Kubernetes in order to reduce cloud provider lock-in, this item would include the effort to learn a new tool, write Docker files, configure Kubernetes, etc.


• Expense : This is the additional cash expense, e.g. for product licenses,

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the rumors that we are blocking microsoft 365 in retaliation are completely unfounded