Many of the jobs we do today would have looked like trifling wastes of time to people a few hundred years ago, but nobody is looking back at the past, wishing they were a lamplighter. If a lamplighter could see the world today, he would think the prosperity all around him was unimaginable. And if we could fast-forward a hundred years from today, th... See more

Reversible vs. irreversible decisions explained with a great analogy. https://t.co/Jv1s8a8ThL

It took me a while to fully realize the value of something my company achieved years ago, and continues to savor today. It’s one of our greatest quiet advantages, full stop. It’s not something you hear much about in business circles. In fact, I can’t remember the last time I heard anyone spend much time on the topic, or even bring it up in convers... See more

Dialing up the FOMO backfires 87% of the time by actually increasing the odds your customer will be lost to no decision. Contrary to common belief, customers’ fear of messing up (FOMU) outweighs their fear of missing out on benefits (FOMO).

To win in business, you must be either a low-cost provider or differentiated. If you’re neither, competitors can “bully” you and take market share. Two questions can help you figure out whether you’re winning in these ways. First, could you match competitor price decreases and remain more profitable than them? If not, you’re not a low-cost provider

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A teacher asked her students to write their names on a balloon and release them in her classroom. Thirty balloons jumbled around in the air. She then gave the students one minute to find the balloon that had their name on it. After a minute passed, none were able to find their balloon. The teacher then asked the students to take the first balloon t... See more