: Of all survey participants, most defined ‘access to care’ in terms of service provider availability (78.2%), ease of communication (77.8%), and affordability (74.7%). A majority (54.7%) of care-seekers reported distrusting their veterinarians and 36.8% reported being dissatisfied with their veterinarian’s interactions with them despite being... See more
Product teams overvalue hitting home runs vs hitting 100 singles back to back. This leads them to take bigger swings by going after bigger markets of new users. They get bogged down by trying to establish product-market fit for a new set of users and never fulfill the potential of their current product-market fit.