Alex

Side by side with a compelling desire to excel in the world as he found it was equal desire to behave in accordance with the world as he wished it to be. Shoulder to shoulder with desire for power, fame, and fortune was longing for solitude and contemplation. Hand in hand with the urge to excitement and action was the call to contemplatio

Why are organizations, everywhere, political, commercial, and social, increasingly unable to manage their affairs?

Why are individuals, everywhere, increasingly in conflict with and alienated from the organizations of which they are part?

Why are society and the biosphere increasingly in disarray?

organizations increasingly unable to achieve the purpose for which they were created, yet continuing to expand as they devour resources, demean the human spirit, and destroy the environment

It had all the characteristics of the bank card mess of the late sixties. The internal strife was immense, pitting one segment of the industry with another in constant conflict for dominance. Each segment had messiahs preaching one gospel or another--governmental monopoly, unrestrained competition, state regulation, vertical integration,

By the standards of what Visa ought to be, it would be a lie to deny a sense of failure.

Everything is accelerating change, with one incredibly important exception. There has been no loss of institutional float.

How much time, energy, and ingenuity did they spend obeying senseless rules and procedures that had little to do with the results they were expected to achieve?

we must get beyond numbers and the language of mathematics in order to understand, evaluate, and account for such intangibles as learning, intellectual capital, community, beliefs, and principles

The instinctive response is that one's time will be consumed managing self, superiors and peers. There will be little or no time left to manage subordinates. Exactly!