Alex Glass

More and more it seems to me that about the best thing in life is to have a piece of work worth doing and then to do it well.

We’re made so uneasy by the experience of allowing reality to unfold at its own speed that when we’re faced with a problem, it feels better to race toward a resolution—any resolution, really, so long as we can tell ourselves we’re “dealing with” the situation, thereby maintaining the feeling of being in control. So we snap at our partners, rather... See more

The most important features for a product are usually the ones that were built first. Once you get past a certain level of functionality, a lot of the new functionality on the roadmap often targets just a subset of users (e.g. power users) or supports use cases that are adjacent to the core use cases. So it’s a safer bet that you’ll drive more... See more

“Regret is an interesting concept. Often, it involves retroactively considering a decision we made under one set of circumstances and judging it unfairly by our current ones.”