Adam Zeiner
@dezein
a persistently curious generalist (parading as a strategic designer, facilitator, and organizer) attempting to wrangle complexity
Adam Zeiner
dezein.info
Systems thinking enables us to engage complex problems more effectively, steering us away from short-sighted solutions that may work in the short-term but ultimately backfire and make things worse in the long run.
Ryan Mohr • Making systems more approachable
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Aric Wood • The Organization as a Machine: An Outdated Concept - XPLANE | Organizational Change Management Consulting
Embedding design thinking, methods, and tools from the outset of ecosystem development will help companies produce integrated ecosystem offerings that delight customers, stave off threats, and create new sources of value.
Istvan Rab • A design-led approach to embracing an ecosystem strategy
Business Ecosystem Design
slideshare.net
This matters because services designed and optimised for the current system can have the effect of further entrenching it — by introducing additional forces and interests to ‘keep things the way that they are’. This isn’t to dismiss their value — systems change is slow and uncertain, and in the meantime it’s essential we deliver the most effective... See more
Adam Groves • From service design to systems change
The first step is to determine the user experience outcomes the team is shooting for; answers the question If we deliver a great design, how does it improve someone’s life?
The UX outcome is the end state we’re trying to achieve. Once we know our UX outcome, we can create key metrics detailing our journey getting there.
Jared Spool • Your Necessary First Step to Creating Powerful UX Metrics
Social Change Ecosystem Map - Building Movement
buildingmovement.org
social impact and
systems thinking and