Adam Zeiner
@dezein
a persistently curious generalist (parading as a strategic designer, facilitator, and organizer) attempting to wrangle complexity
Adam Zeiner
dezein.info
design and
the first paper is out from our Leverage Points project [...] and lays out a conceptual framework and research agenda, all around the notion of “deep leverage points”
Ideas for Sustainability • Now published: Leverage Points for Sustainability Transformation
Content ecosystem maps are snapshots of your digital strategy and what the heck is going on with content in your organization: where content is coming from, high-level processes, internal and external audiences, business objectives, technology—and how it all interacts.
Scott Kubie • Visualize Your Digital Strategy with a Content Ecosystem Map
The new success metrics for CX
theydo.com
Mental Models and
3. Understanding patient/HCP perspective
Board of Innovation • Healthcare ecosystem mapping: A first step to shape your market
By mapping the components of individual services (or portfolios of services) against these two axes, perhaps we can explore their relationship to systems change. To what extent are we tweaking around the edges of the existing system, versus changing the behaviour of the system itself — and how ambitious is the effort?
Adam Groves • From service design to systems change
nRhythm
nrhythm.co
The Organization as a Machine: An Outdated Concept - XPLANE | Organizational Change Management Consulting
Aric Woodxplane.com