Adam Zeiner
@dezein
a persistently curious generalist (parading as a strategic designer, facilitator, and organizer) attempting to wrangle complexity
Adam Zeiner
dezein.info
I think of these hierarchical layers as levels of leverage that different people, or teams have with their work.
Clay Parker Jones • Pace Layers for Organization
System design and
Community Design and
An ecosystem map provides business stakeholders with a holistic overview of the different stakeholders and their internal relationships that together make up the ecosystem in which they aim to operate.
Board of Innovation • Healthcare ecosystem mapping: A first step to shape your market
Before we can identify the right UX success, problem-value, and progress metrics, we must know what our key UX outcomes are. And the only way to know what our UX outcomes are is to spend serious time learning about our users and their challenges.
Jared Spool • Your Necessary First Step to Creating Powerful UX Metrics
So, there are two kinds of competences that make up what design is: the theoretical and the practical. And we can use this as a mental model for how we think and talk about design – as a kind of philosophy for what design is, what it means to be a designer and to do design.
Mehmet Aydın Baytaş • Strategy and Tactics in Design
Don't Fight the System - Change the Rules and the System Will Change Itself! - The Systems Thinker
Robert S. Graythesystemsthinker.com
System Change and
By mapping the components of individual services (or portfolios of services) against these two axes, perhaps we can explore their relationship to systems change. To what extent are we tweaking around the edges of the existing system, versus changing the behaviour of the system itself — and how ambitious is the effort?
Adam Groves • From service design to systems change
Depending on the use case you will scope your stakeholder map differently but generally having an ecosystem map offers three important benefits: