Adam Zeiner
@dezein
a persistently curious generalist (parading as a strategic designer, facilitator, and organizer) attempting to wrangle complexity
Adam Zeiner
dezein.info
The new success metrics for CX
theydo.com
In building my own boundary objects and enabling others to do the same, I have become increasingly infatuated with Etienne Wenger’s work on communities of practice and the characteristics that enable particular artefacts to act as boundary objects
Luke Craven • #29: On boundary objects
Ultimately, digging deeper is what the idea of deep leverage points is all about
Ideas for Sustainability • Now published: Leverage Points for Sustainability Transformation
Before we can identify the right UX success, problem-value, and progress metrics, we must know what our key UX outcomes are. And the only way to know what our UX outcomes are is to spend serious time learning about our users and their challenges.
Jared Spool • Your Necessary First Step to Creating Powerful UX Metrics
System design and
Boosting innovation initiatives with knowledge graphs - DataScienceCentral.com
datasciencecentral.com
Knowledge Work and
Pace Layers help visualize, distinguish, and discuss different kinds of work and teams within an organization. Here, I bring together a bunch of great thinking into a single construct.
Clay Parker Jones • Pace Layers for Organization
2. Spotting partnership opportunities