Adam Zeiner
@dezein
a persistently curious generalist (parading as a strategic designer, facilitator, and organizer) attempting to wrangle complexity
Adam Zeiner
dezein.info
Don't Fight the System - Change the Rules and the System Will Change Itself! - The Systems Thinker
Robert S. Graythesystemsthinker.com
System Change and
Before we can identify the right UX success, problem-value, and progress metrics, we must know what our key UX outcomes are. And the only way to know what our UX outcomes are is to spend serious time learning about our users and their challenges.
Jared Spool • Your Necessary First Step to Creating Powerful UX Metrics
To achieve success with ecosystems, it is crucial to create a flexible and agile operating model that is capable of not only continually rolling out new solutions but also managing the entire portfolio of value propositions by addressing failures, branching out into new areas, and pivoting the focus along the way. This requires a number of cultural... See more
Istvan Rab • A design-led approach to embracing an ecosystem strategy
Marketplaces and
I think of these hierarchical layers as levels of leverage that different people, or teams have with their work.
Clay Parker Jones • Pace Layers for Organization
Design for Ecosystems: Emergence & Attraction
Stories of Platform Designstories.platformdesigntoolkit.com
Identifying UX metrics that tell the team’s story; that are mapped directly to what happens when we deliver well-designed products and services
Jared Spool • Your Necessary First Step to Creating Powerful UX Metrics
That typical hierarchical org chart does not depict the relationships between different parts of the team.