Adam Zeiner
@dezein
a persistently curious generalist (parading as a strategic designer, facilitator, and organizer) attempting to wrangle complexity
Adam Zeiner
dezein.info
System design and
That typical hierarchical org chart does not depict the relationships between different parts of the team.
Peter Merholz • The Emerging Shape of Design Orgs
Community Design and
I worry sometimes that there’s a danger of embracing the theatre of systems thinking — using it to position services and to navigate what’s desirable, feasible and viable within the existing system — without actually reshaping the system itself.
Adam Groves • From service design to systems change
The new success metrics for CX
theydo.com
Don't Fight the System - Change the Rules and the System Will Change Itself! - The Systems Thinker
Robert S. Graythesystemsthinker.com
System Change and
with company
with-company.com
design and