Adam Zeiner
@dezein
a persistently curious generalist (parading as a strategic designer, facilitator, and organizer) attempting to wrangle complexity
Adam Zeiner
dezein.info
Systems analysis at the ‘front end’ of service design can help us to better understand complex social problems and identify opportunities to respond more effectively and profoundly.
Adam Groves • From service design to systems change
This post is meant to be a foundational building block for further thinking on emerging standards in the shape of design organizations.
Peter Merholz • The Emerging Shape of Design Orgs
Design organizations are increasingly expected to contribute to product strategy, but these structures support little more than product delivery. If the team is asked to develop a vision for the future product experience 2-3 years out, how do they get it done?
Peter Merholz • Creative and Strategic Leadership in Design Orgs—Super-Senior ICs and the Shadow Strategy Team (3rd in a series on Emerging Shape of Design Orgs), Peter Merholz
Mental Models and
systems thinking and
product design and
We also need to stop treating them as monolithic models of the entire system. We’re in the digital age now and maps are cheap. There’s no reason we can’t have multiple versions or break our research up into multiple maps, each with a well defined scope and focus.