Tom Critchlow
@tomcritchlow
Tom Critchlow
End users don’t ask for a dashboard because they really use them. They ask for them out of the need for a safety blanket that gives them the (incorrect) belief they will know everything they need to about their business. The noise of a dashboard can be comforting, but it can cause issues when it’s not truly needed (ask doctors about iatrogenic... See more
Chris Butler • Building dashboards is cowardly
McKinsey isn't in the job of getting things right. They're in the job of getting things to be coherent. And to be coherent is to have a worldview that an idea and a proposed course of action align with.
Rohit Krishnan • Why do big businesses seemingly suck at innovation?
What do you do if you feel caught between the gaps?Find the overlaps.