Ted Glasnow

 90% of Flexport’s revenue originated fro outbound sales

After interviewing a ton of founders that have either been remote-first from the beginning or are shifting to remote-first, I found that one of the most important things is this default to async work, where documentation is just so critical. Everything needs to be well documented, shareable and discoverable within your team.

Lubricants...optimize the efficiency of your engine. There are three broad categories of lubricants:1) Conversion: Increasing the rate at which customers sign up for your product. This includes optimizing clickthrough rate on ads, the effectiveness of sales people, and increasing signup funnel conversion rates.2) Activation: Increasing the rate at... See more

Everyone targets one (and max three) personas within an organization

Everyone moves upmarket—few go the other direction

Type of company: Marketplaces and platforms; Most common North Star Metric: Consumption growth