If there’s one thing I’ve learned from all this building, it’s that reality has a surprising amount of detail. This turns out to explain why it's so easy for people to end up intellectually stuck. Even when they’re literally the best in the world in their field.
Most designers set requirements for f() by describing what f() should be, which is a circularity. To be useful, requirements should be defined independent of f() as tests for fitness.
So what are the problems of relying too heavily on stories? You view your life like "this" [a journey] instead of the mess that it is or it ought to be.
We must start at the beginning: what is technology? Indeed, how deeply do we understand what we make? The increasing power and consequence of technology seems to obscure its definition. Technology is like a cloud; it envelopes and surrounds us, but we can’t quite apprehend it because its omnipresence obscures our vision. We know it familiarly, thus... See more