Technology is not neutral. These tools, processes and systems favour some paths and necessarily disfavour others. The technology-maker decides what to value and endorse, helping to perpetuate some moral slant or system. Even if two technologies have the same ends, differing paths can generate divergent consequences — Facebook and Instagram might... See more
Notice that we’re not defining technology as a solution to a problem, but rather a path to an end. Though many technologists see their work as “problem-solving”, problems are in the eye of the beholder; one first has to make decisions about what constitutes a problem before making decisions to solve it in a particular way. That decision-making... See more
I deeply dislike this zero sum approach to love and intend to devote my life to disproving it. I’m willing to bet good money (or support) that if you try giving those you love the acknowledgement that they clearly need, you’ll find that you probably possess a lot more love to give than you thought.
Sometimes, knowing the name is good enough. Most cognitive biases work that way. Once you find out what availability bias is, you can figure out where you’ve fallen for it. Noticing availability bias without knowing it is much harder. It’s the same for emotions, ideas, design patterns, and specific situations in life. Having a name helps you... See more
Precisely because a technology is a reusable, low-resistance path, when a piece of technology catches on widely, it tends to exponentially scale the type of behavior that it makes easier. When TVs exploded in popularity in America, it exponentially scaled the behavior of zoning out in front of a screen, hypnotized by constant visual stimulation.... See more
This means it’s really easy to get stuck. Stuck in your current way of seeing and thinking about things. Frames are made out of the details that seem important to you. The important details you haven’t noticed are invisible to you, and the details you have noticed seem completely obvious and you see right through them. This all makes makes it... See more