In other words, your brain creates an “auto-pilot” version of how it thinks the world should work, and sometimes you keep using it even when it’s no longer true or helpful.
Trent Dyrsmid decided that success in his field came down to one core task: making more sales calls. He discovered that mastering the fundamentals is what makes the difference.
People usually feel a profound sense of relief when they realize that there is nothing wrong with them, that they aren’t flaky or indecisive, they’re a multipod.
So why is it so tempting to attribute everything bad to bad actors? I’m not sure it has much to do with solving the problem, or discovering the truth behind it. My guess is that it helps us process our painful emotions about the problem, in at least three ways:
The right response to feedback is, “thank you.” Or perhaps, “that’s a great point.” Even if it’s not your job to change the system, or not your fault that things didn’t work as expected, both of these responses are valid and useful.
So often, we assume that excellence requires a monumental effort and that our lofty goals demand incredible doses of willpower and motivation. But really, all we need is dedication to small, manageable tasks. Mastery follows consistency.