Sterling Proffer

Just at least consider that the place where you are wrong might be the most fertile ground for connecting with and receiving others. And in a beautiful twist, being soft in your rightness, as opposed to smashing people with your brilliance, can open others up to whatever wisdom you’ve accumulated.

Most product teams know their existing users pretty well. But your future audience is always evolving. The challenges that these potential users face in adopting the product increase over time. Without a team dedicated to understanding, advocating, and building for your next set of users, you end up never expanding your audience. This stalls... See more

Record labels are digging their own grave. They finally have achieved their dream—which is to make money while doing as little work as possible. But the end result is a world in which they add so little value that no successful musician will want them any longer.

The civic fathers who presided over the industrial cities of the late nineteenth and early and middle twentieth centuries—the Rockefellers and Carnegies who built the museums and libraries and concert halls—supported culture as an end in itself: a public good, a social value, a point of local and national pride. Today’s planners and plutocrats... See more