I was a serf, a voiceless and expendable user at the base of a virtual fiefdom. The longing for sovereignty over my networking stack was connected to deeper desires. I may not own my own home or feel that I have much say in the direction of the country, but online, at least, I would have both freedom and agency.
Another way of gaming the system, which I would argue is more dangerous, is to promise something that you either know you can’t deliver, or you’re not sure that technology can deliver, but by trying to essentially reengineer society around the technology, reengineer consumer expectations, reengineer user behaviors, you and your company are planning... See more
Our information system has split into an endless number of micro communities, from group chats to online fandoms, all learning about news and major events through increasingly bizarre digital formats.
When I polled a group of friends, one person heard the news in the comment section of a bird's Instagram account, another learned of it in a Discord... See more
Author Cory Doctorow coined the term "enshittification" to describe the gradual decline of services as they prioritize value extraction over value creation for users, a process he views as an inevitable consequence of platform capitalism.