Sublime

The most constructive approach to critical feedback follows from the concept of leader as teacher. When you need to provide corrective or negative guidance, think not of yourself as a critic—or even a boss—but as a guide, mentor, and teacher. The process of critique should be an educational experience that contributes to the further development of

I paused but didn’t expect him to answer. “Because greatness won’t be achieved by tiptoeing around, but instead by taking some bold leaps of faith. We’re all waiting for your next move to see what kind of leader you really are. I already have a sense about who you are and what you can do. My question is, do you?”

The role of the leader is to lead the organization to success, so when the current strategic road isn’t leading toward success, it is his or her job to find a new path. How well a leader makes strategic judgment calls is a function of both (a) his or her own ability to look over the horizon and frame the right question and (b) the people with whom

based on what you know about each person.

Bill was the greatest executive coach the world has ever seen. And not an executive coach in the traditional mold, working solely to maximize the performance of individuals; Bill coached teams.

I’ve gone away. Until I get back Henry is chief executive officer. Please don’t hold up decisions. Anything you do in my absence will have my complete support when I return. R. C. T. Two things about this. Rotate the acting successor if you can. Otherwise you’ve named your heir. And don’t say where you’ve gone or when you’ll be back. Remember, you