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If you are not in a position of authority, then you can help protect troublemakers by making sure they are invited to meetings. And when they do say something that creates disequilibrium, you can choose to be curious: ask them to say more about their idea rather than allow everyone else in the room to ignore them.
Ronald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World

The Oxford Handbook of Political Psychology (OXFORD HANDBOOKS SERIES)
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Alexander and his colleagues were asking people in Crown Heights to bring together a stew of racial and religious factions and create a community with some shared purpose and identity. But his group did not take the crucial step of preparing the participants for what would happen to them as they began to share and learn from each other’s perspectiv
... See moreRonald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
StoryCorps and Braver Angels
Audrey Tang • ⿻ 數位 Plurality: The Future of Collaborative Technology and Democracy
People learn by encountering different points of view, not by staring at themselves in the mirror or engaging just those with consonant views.
Ronald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
- Institute peer leadership consulting. Individual and collective commitments to go forward will be hard to make because they require decisions about who will take what losses,
Ronald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
Factions within groups will be attracted to the interpretations that favor their own interests.