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Tobi Lütke - Building Islands of Innovation - [Invest Like the Best, EP.393] — Invest Like the Best with Patrick O'Shaughnessy
overcast.fm
I heard this internal memo of mine is being leaked right now, so here it is: https://t.co/Qn12DY7TFF
"I see our customers as partners in a big project, not as crops to be harvested. You can’t have a sustainable long-term relationship when you treat your customers as crops.”
-Tobi Lutke
“Companies exist at room temperature. It’s a founder’s job to inject heat.”
–Tobi Lütke
Was Chatting With a Well-Known Founder Yesterday About the "Founder...
Ek: “It used to be before that if you were a musician, you just put out music. But almost every successful creator now is omni- talented and omni-channel. That means that they are on YouTube putting up videos. They are on Instagram. They are perhaps putting together brands and putting it on Shopify, but they're also putting out music and merchandis... See more