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The analytics, algorithms, and user interfaces must be connected to provide new methods to interact with and support the “human in the loop.” Perhaps some of this push toward automation is being driven by the fact that at least one “human in the loop” in the intelligence
Thomas H. Davenport • Big Data at Work: Dispelling the Myths, Uncovering the Opportunities
segmenting your accounts based on sophistication when it comes to onboarding.
Jennifer Chiang • The Startup's Guide to Customer Success: How to Champion the Customer at Your Company
surprisingly large groups of people and computers are writing software (Lakhani, Garvin, and Lonstein 2010; Benkler 2002), solving engineering problems (Lakhani and Lonstein 2011), composing and editing documents (Kittur, Smus, Khamkar, and Kraut 2011; Bernstein et al. 2010), and predicting presidential elections (Berg, Forsythe, Nelson, and Rietz
... See moreMichael S. Bernstein • Handbook of Collective Intelligence
“There are countless strategies that can be applied to any predictive modeling task and it is impossible to know at the outset which technique or analyst will be most effective.”
Eric Siegel • Predictive Analytics
« Les systèmes en IA sont comme les personnes souffrant du syndrome du savant. » Ils ont besoin de structures stables et de domaines spécialisés. Lorsque nous connaissons les règles et les réponses et qu’elles sont immuables – échecs, golf, musique classique –, emprunter le plus tôt possible la voie de la pratique hyperspécialisée, que d’aucuns pou
... See moreDavid Epstein • Range : Le règne des généralistes : Pourquoi ils triomphent dans un monde de spécialistes (Business) (French Edition)
Humans Are Underrated: What High Achievers Know that Brilliant Machines Never Will
amazon.com
Can we become better than our competition at accumulating, disseminating, and building on our firmwide expertise and experience, so that each professional becomes more valuable in the marketplace by being empowered with a greater breadth and depth of experience?
David H. Maister • Managing The Professional Service Firm
La santé d’une économie dépend de la capacité des individus à créer de nouvelles entreprises, à les développer et à générer des emplois. En 2008, IBM a publié une enquête menée auprès de plus d’un millier de dirigeants d’entreprises dans quatre-vingts pays : qu’attendaient-ils de leurs collaborateurs ? Deux priorités sont apparues : l’adaptabilité
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