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People like to put things into categories.
Weinschenk Susan • 100 Things Every Designer Needs to Know About People (Voices That Matter)
People always have a mental model.
Weinschenk Susan • 100 Things Every Designer Needs to Know About People (Voices That Matter)
Design so that the salient cues are obvious.
Weinschenk Susan • 100 Things Every Designer Needs to Know About People (Voices That Matter)
Better yet, use short videos as examples.
Weinschenk Susan • 100 Things Every Designer Needs to Know About People (Voices That Matter)
Use images of up-close faces.
Weinschenk Susan • 100 Things Every Designer Needs to Know About People (Voices That Matter)
When you design a product, remember that making people think or remember (cognitive load) requires the most mental resources.
Weinschenk Susan • 100 Things Every Designer Needs to Know About People (Voices That Matter)
Include no more than four items in each chunk.
Weinschenk Susan • 100 Things Every Designer Needs to Know About People (Voices That Matter)
Avoid providing incorrect affordance cues.