Sublime
An inspiration engine for ideas
Achieving Customer Satisfaction: Pinpoint Sales Management Skill Development Training Series
amazon.com
A call went out for mothers (the predominant customers of Hamburger Helper) who were willing to let strangers come into their homes and gawk at them while they cooked. The team visited two to three dozen homes. Studzinski visited three homes, and the experience stuck with her. “I had read and I could recite all the data about our customers,” she sa
... See moreDan Heath • Made to Stick: Why Some Ideas Survive and Others Die
Simplifier-Multiplier Collaboration: Identify your fundamental value-creation activity and discover a world of collaboration opportunities.
amazon.com
functional data marts for HR and Sales.
John Doerr • Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs
Qualitative Interviews and Case Studies