Sublime

But surprisingly, what drove the majority of employees’ perceptions of purpose wasn’t senior leadership, but rather middle managers discussing and emphasizing purpose. The survey was a 500,000-person, multiple-company replication of what KPMG found internally after implementing their “10,000 Stories Challenge.”72 All of this research, plus examples

The quest for occupational satisfaction is an understandable, individual attempt to solve the problems of alienation, boredom, and rage in hierarchical work settings. But because the problem is framed as an individual problem, any solution is necessarily partial, contingent, and temporary.

L’action contre les effets de l’intensification du travail sur la santé suppose, nous semble-t-il, de lier les enjeux de santé et ceux de qualité du travail. L’absence d’écoute et de prise au sérieux de l’intelligence des travailleurs est la première source de gaspillage, de dysfonctionnements, de perte de compétitivité. Une cible de l’action peut

James Q. Wilson and George Kelling

“advice process.” It is very simple: in principle, any person in the organization can make any decision. But before doing so, that person must seek advice from all affected parties and people with expertise on the matter.

UNDERSTANDING WHAT MATTERS AND WHY

But the middle segment of that hierarchy—where the majority of people in an organization are found—is dominated by insecurity. Now that you have a bit of respect, you value your standing in the group and don’t want to jeopardize it. To maintain and then gain status, you play a game of follow-the-leader, conforming to prove your worth as a group mem