Sublime
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Attribute measurement should consider the role of the attribute in category buyer choice processes
Jenni Romaniuk • Better Brand Health eBook
Distributions of brand attitudes
Jenni Romaniuk • Better Brand Health eBook
tried putting an open-ended ‘Other’ option in the brand list to capture ‘out of list’ responses, but respondents rarely used this feature.
Jenni Romaniuk • Better Brand Health eBook
The response distribution of a typical brand attitude measure skews to slightly positive.
Jenni Romaniuk • Better Brand Health eBook
corporate social responsibility or environmental qualities might be useful for secondary purposes. These attributes should be limited to no more than 20% of the list.
Jenni Romaniuk • Better Brand Health eBook
you might have defined a customer segment on deterministic data – for example, a customer having bought a specific car from your company. In this case, using this non-sensitive information explicitly will work better than addressing it implicitly.
Arild Horsberg • Hello $FirstName - Norwegian Case Studies: Profiting from Personalization in Norway
Brand buyers
Jenni Romaniuk • Better Brand Health eBook
Small brands have a few buyers, but most category buyers are non-buyers.