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“when traders had the right balance and diversity of ideas in their social network, their return on investment increases 30 perfect over individual traders.” Similarly, when housing a wide variety of intel specialists directly next to members of operator teams who indirectly depended on their work, information could be communalized, and bureaucrati
... See moreChris Fussell, C. W. Goodyear, General Stanley McChrystal (Foreword) • One Mission: How Leaders Build a Team of Teams
we each have identities we claim. We look to others to grant those identities. When we don’t get that affirmation, we feel threatened, which is stressful, and we do things we would not normally do. Under self-threat, we become less of the good people we mean to be.
Dolly Chugh • The Person You Mean to Be: How Good People Fight Bias
It's Not All About "Me": The Top Ten Techniques for Building Quick Rapport with Anyone
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amazon.compreferential treatment to others who are in our in-group.
LaTonya Wilkins • Leading Below the Surface
Friend of a Friend . . .: Understanding the Hidden Networks That Can Transform Your Life and Your Career
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Social neuroscientist Matthew Lieberman points out that a leader who is both technically competent and highly personable is somewhat of a unicorn.
Daniel Casse • 3 Ways Our Brains Undermine Our Ability to Be a Good Leader
Fundamentally, they are the result of an appropriate firmwide attitude toward clients—an attitude that must be created by the senior professionals of the firm through exemplary personal behavior and role modeling.