Sublime

The less important he makes himself, the more important he probably is (and vice versa).

Above all else, they are cheerleaders who suppress their own egos in the name of the institutions they head.

So how many of these unicorns are out there? One of us (David), along with Tricia Naddaff, CEO of Management Research Group, analyzed data from thousands of employees in which people rated their bosses on goal focus and people focus. Less than 1% of leaders were rated high on both.

they are seen and recognized as someone who has the capacity to help.

“We need more of his kind,” she thought. “Women and men who are pure leaders. People who influence not through the strength of a large title and by the threat of a big position but via the power of their characters, the nobility of their expertise, the compassion in their hearts and by their unusual dedication to leaving everyone they meet better

Dick Costolo, when he was CEO of Twitter, was the master at connecting with the emotions of “Tweeps,” people who work at Twitter. I have scrutinized many employee engagement surveys. I thought it was impossible to do better than Steve Jobs. Well over 90 percent of Apple employees reported feeling positive about their CEO when I was at Apple. But an

He spoke to each of us differently. This was never an affectation. He had an uncanny ability to pick up intonations, inflections, and body language in every one of his players. When he listened, he had what I like to think of as a built-in, shockproof lie detector. We used to have a saying on the Celtics, “Don’t lie to me, boy!” That came from Red.