Sublime
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“Remove barriers that rob the hourly worker of his right to pride of workmanship. The responsibility of supervisors must be changed from sheer numbers to quality. Remove barriers that rob people in management and in engineering of their right to pride of workmanship. This means, inter alia, abolishment of the annual or merit rating and of managemen
... See moreJohn Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
to participate in the great decisions of government. There was, Lippmann brooded, no “intrinsic moral and intellectual virtue to majority rule.” Lippmann’s disenchantment with democracy anticipated the mood of today’s elites. From the top, the public, and the swings of public opinion, appeared irrational and uninformed. The human material out of wh
... See moreMartin Gurri • Revolt of the Public and the Crisis of Authority in the New Millennium
John W. Gardner's Address at Stanford's 100th Commencement Ceremony
John W. Gardnergardnercenter.stanford.edu

To be fair (to you, the reader), fairness of this type can be tough to implement. The most common pushback to this approach: “I shouldn’t treat high and low performers the same.” And … fair enough! It would be folly to act thrilled when wrong things happen; even Big Bird isn’t that much of a Pollyanna. But it’s worth taking a quick inventory of you

Private Truths, Public Lies: The Social Consequences of Preference Falsification
amazon.com
