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Edwin Land of Polaroid,
Walter Isaacson • Steve Jobs
Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results
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Knowledge Management
sari and • 231 cards
The simultaneous promotion of Eastern ethics and Western science and technology had worked well.
Hiromi Mizuno • Science for the Empire: Scientific Nationalism in Modern Japan
Perverse Incentives
Laurence Endersen • Pebbles of Perception: How a Few Good Choices Make All The Difference
You want problems solved by the right people who can do it most effectively.
John Seiffer • Output Thinking: Scale Faster, Manage Better, Transform Your Company
PARC’s leader, Bob Taylor, had an especially deft way of resolving those conflicts that did surface. He employed a mediation model that eliminated the divisive win-lose element from arguments and substituted the goal of clarification. Taylor would urge people to move from what he called a Class 1 disagreement, in which neither party could describe
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