Sublime

it needed to elegantly manage a highly variable workload and react to a dynamic work-in-process limit.

FIGURE 2–1 Spectrum of Practice

$50 Magic Pill: Give everyone on your team an amount of money they can spend to fix problems without your involvement. Sync Meetings with Repeat Agenda: The final hack to unlocking massive scale with your administrative assistant is to have regularly scheduled sync meetings. Follow the Sync Meeting template on page 151 to optimize the time.

General management is all about solving problems and resolving issues—all being accomplished with only limited knowledge.

As some organizations move to more autonomous teams and agile practices, the link can be lost between executives’ desired customer value and the delivery of the work. The autonomous team relies heavily on the role of product as the “glue” that brings diverse perspectives together and aligns them with the portfolio team and customer expectations.

Andy Grove’s quantum leap was to apply manufacturing production principles to the “soft professions,” the administrative, professional, and managerial ranks. He sought to “create an environment that values and emphasizes output”

how to write algorithms that could change their code and get smarter as they develop. We now call this evolutionary programming.