Sublime

Then one day, one of the developers came in with a Harvard Business Review paper from 1986, written by two Japanese business professors, Hirotaka Takeuchi and Ikujiro Nonaka. It was titled, “The New New Product Development Game.” Takeuchi and Nonaka had looked at teams from some of the world’s most productive and innovative companies: Honda,

Rule of thumb: Watching someone do a task will show you where the problems and inefficiencies really are, not where the customer thinks they are.

As the software stack for any development effort has exploded over the last 10-plus years,7 organizations with strict tool standards have been at a distinct disadvantage, as their process for adding new tools has been too slow to take advantage of rapid advances.