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When possible, use a method that is equally simple and efficient for beginners and experts. Otherwise, provide methods specialized for beginners and experts. Conceal expert methods to the extent possible to minimize complexity for beginners. When systems are complex and frequently used, consider designs that can be customized to conform to individu
... See moreWilliam Lidwell, Kritina Holden, Jill Butler • Universal Principles of Design, Revised and Updated: 125 Ways to Enhance Usability, Influence Perception, Increase Appeal, Make Better Design Decisions, and Teach through Design
What does a simple, start to finish operation look like?
Andrew Etter • Modern Technical Writing
ideas
Holland Hatch • 1 card
High Level of Abstraction. The business should operate at a high enough level of abstraction that goals are understood and important metrics are trackable and actionable, like numeric attributes, health scores, and points in games.