Sublime

Page named Harris to the newly invented position of “product philosopher.” But then: Nothing much changed. In a 2016 profile in the Atlantic, Harris blamed the lack of changes to the “inertia” of the organization and a lack of clarity about what he was advocating.

“You had a set of folks running these machines who were the priesthood of hardware, and the rest of us were railing against it,” says Chris Brown, a software-development manager at the time. “We wanted a playground where we could go to freely try things out.”

Nobody can bullshit him,” said Hargrove in 2017. “Not the management, not the union, not the workers.” Harrison knew their jobs. That gave him credibility in the field, but it also created angst among employees.

product manager, a product designer,

product narrative