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Pierre
pierre.coMATT KLEIN
kleinkleinklein.comBy leveraging its high-cost seniors with low-cost juniors, the professional firm can lower its effective hourly rate and thus reduce its cost to clients while simultaneously generating additional profit for the partners.
David H. Maister • Managing The Professional Service Firm
Expertise-based practices, as a generalization, tend to be based in a single location relying on the development of a national or regional reputation to attract clients.
David H. Maister • Managing The Professional Service Firm
Archived graphic design etc. by Pedro del Corro
p-del.coCompetition in the market for the firm’s services will, over time, require the firm to seek out lower costs for projects of a particular type, and there will often be opportunities for an increasing proportion of juniors to be used on projects that, in the past, required a high proportion of senior



