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Supervisors

Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community

Employees

Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community

managers

Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community

Customer advisory board

Martina Lauchengco • Loved: How to Rethink Marketing for Tech Products (Silicon Valley Product Group)

Seeking Wisdom: From Darwin to Munger, by Peter Bevelin.

Ferriss, Timothy • Tools of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers

Service:

Gerri Brehm • Communicating with Style : A Handbook for DISCovering Yourself & Understanding Others

LeslieStebbins.com.

Leslie F. Stebbins • Finding Reliable Information Online: Adventures of an Information Sleuth

For managers and supervisors

Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community

high value

Gerri Brehm • Communicating with Style : A Handbook for DISCovering Yourself & Understanding Others