Sublime
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prophet, myself. Among
Martin Gurri • Revolt of the Public and the Crisis of Authority in the New Millennium
fee sensitivity would require that engagements be staffed at the most junior level possible, including maximum possible use of paraprofessionals and increasing use of technology to substitute for professional labor. Fee pressures would…
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David H. Maister • Managing The Professional Service Firm
It is a common complaint that professionals are unmanageable. In every profession I have studied, managing partners say theirs is an impossible task because of the independent nature of the “prima donnas” they are supposed to lead.
David H. Maister • Managing The Professional Service Firm
contributes to the unmanageability of professionals: their daily roles as “experts.”
David H. Maister • Managing The Professional Service Firm
Professor Jung had not made the slightest mention of salary, but the three researchers still had to do a proper job. However unfair, they had to do it to stay on his good side. Get on his wrong side, and they had no hope of surviving in academia. They could not show their displeasure or slack off, and if anyone asked about the research, all they
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