Sublime
An inspiration engine for ideas
“If an individual has ego needs that are too high,” notes Peter Friedes, Hewitt’s managing partner, “they can be a very disruptive influence.
David H. Maister • Managing The Professional Service Firm
“People don’t care how much you know until they know how much you care”—
David H. Maister • Managing The Professional Service Firm
Be reasonable and expect others to be reasonable.
Ray Dalio • Principles: Life and Work
TEN Social Relations On Dealing with Other People
William B. Irvine • A Guide to the Good Life: The Ancient Art of Stoic Joy
We didn’t want people who thought servicing others was demeaning—we wanted people with high self-esteem. Not people who said in a crisis, “That’s not my job,” but people who’d say, “How can I help?” People who’d never answer a customer’s question by saying, “I don’t know,” but rather, “I’ll find out.”
Isadore Sharp • Four Seasons
From observing Elliott Smith I learned that being a decent person is terribly important, but being a “nice guy” is not important at all.