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The Bitter Lesson versus The Garbage Can
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The Bitter Lesson versus The Garbage Can
Does process matter? We are about to find out.
Ethan Mollick
Jul 28
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One of my favorite academic papers about organizations is by Ruthanne Huising, and it tells the story of teams that were assigned to create process maps of their company, tracing what the... See more
The Bitter Lesson versus The Garbage Can
Does process matter? We are about to find out.
Ethan Mollick
Jul 28
READ IN APP
One of my favorite academic papers about organizations is by Ruthanne Huising, and it tells the story of teams that were assigned to create process maps of their company, tracing what the... See more
The Bitter Lesson versus The Garbage Can
When I left Meta, I told Mark that using AI, the Infra org could easily be reduced to 1/10 of their current size while doing a better job (*).
Large companies are like fast-food joints. You need lots of processes to create a bland product with consistent quality with average employees (you cannot have 70K employees tha... See more
Erik Meijerx.com

I see almost 0 explorations on one of the AI use cases I'm most excited about: using AI to help humans coordinate.
The coordination costs of human groups notoriously scales quadratically: the number of potential pair-wise interactions is roughly the square of number of people in a group.
T... See more

1/ Millions of small businesses, from law firms to medical practices, still spend hours manually processing unstructured data—faxes, emails, PDFs—to enter into industry-specific systems of record.
We call this the "messy inbox problem" and AI is stepping in to fix it. A 🧵: https://t.co/HsUqzWgUBt
Here's Operator from OpenAI building a Due Diligence portal for an M&A transaction of TikTok on Box. The Agent creates a folder structure, the initial set of docs, and then researches on the web for data. In the future, AI Agents just do work for you in the background. https://t.co/sB0YmOVR2N
Aaron Leviex.com