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communication strategy
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community

The Leader’s Guide to Storytelling,
Jonathan Littman • The Ten Faces of Innovation: IDEO's Strategies for Beating the Devil's Advocate and Driving Creativity Throughout Your Organization
The family diagram:
April Dunford • Sales Pitch: How to Craft a Story to Stand Out and Win
Executive team member Qualities Bert, CEO Hierarchical, micromanager, dominant, fear-driven, needs to be liked Carol, president of Consumer division Visionary, creative, disruptive, scattered, wants to stand on own feet Trent, president of Enterprise division Entrepreneurial, design thinker, systematic, found self after near-death experience
... See moreNancy Duarte • HBR Guide to Persuasive Presentations (HBR Guide Series)
“The greatest communicators of all time,” says communication expert Nancy Duarte—who has spent her career studying the shape of superb presentations—start by establishing “what is: here’s the status quo.” Then, they “compare that to what could be,” making “that gap as big as possible.”
Adam Grant • Originals: How Non-Conformists Move the World
book, Multipliers: How the Best Leaders Make Everyone Smarter.
Greg Mckeown • Essentialism: The Disciplined Pursuit of Less
healthy proportion of bottom-up OKRs—roughly