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According to Ken Chenault, the legendary former CEO of American Express and current chairman of venture firm General Catalyst, the job of a leader is to deliver on two sometimes conflicting mandates: creating hope, and defining reality.

Bill Walsh (who I’ve described exclusively as my personal hero since first picking up a copy of his essential text The Elephants of Style: A Trunkload of Tips on the Big Issues and Gray Areas of Contemporary American English

Emmy J. Favilla • A World Without "Whom"

Be a leader. Whether you are a head coach, CEO, or sales manager, you must know where you’re going and how you intend to get there, keeping in mind that it may be necessary to modify your tactics as circumstances dictate.

Bill Walsh, Steve Jamison, Craig Walsh • The Score Takes Care of Itself: My Philosophy of Leadership

To ensure unanimity throughout the staff, make unannounced visits to various department meetings. You can lose elements of your team to a maverick staff member if you’re invisible long enough.

Bill Walsh, Steve Jamison, Craig Walsh • The Score Takes Care of Itself: My Philosophy of Leadership

When Emil joined Uber, his role was scoped as "the external face to Uber"

Erik Torenberg • Emil Michael (ex CBO at Uber)

The Alpha Male Executive

Doug Silsbee • Presence-Based Coaching: Cultivating Self-Generative Leaders Through Mind, Body, and Heart

You must establish clear parameters for your staff regarding the overall method by which you expect things to be done. They must be reminded—instructed, when necessary—of your Standard of Performance: philosophy, style and substance, strategies and tactics.

Bill Walsh, Steve Jamison, Craig Walsh • The Score Takes Care of Itself: My Philosophy of Leadership

I wanted to work with people smart enough to have independent thinking but strong enough to change their opinion when evidence or logic suggested it.