Sublime

George Buckley of 3M grants freedom by building trust with his employees. “A lot of CEOs think the role of the CEO is to be aloof, like a judge in a courtroom,” he told us. “But the role of the CEO is to inspire people, and you cannot inspire people unless you get to know them and them you. Don’t cut corners on that. It takes energy. CEOs are

Dr. David Feinberg, CEO of UCLA Health System, goes above and beyond to make real connections with his people. Every week, he invites random staff members to lunch, so they can share a meal as they share their opinions on their work environment and anything that will improve UCLA’s care of employees, patients, and families. It is part of a broad

He spoke to each of us differently. This was never an affectation. He had an uncanny ability to pick up intonations, inflections, and body language in every one of his players. When he listened, he had what I like to think of as a built-in, shockproof lie detector. We used to have a saying on the Celtics, “Don’t lie to me, boy!” That came from Red.