Sublime

The bottom line is that small changes in the communication structure can affect decisions.

Hyatt House. Their directive to Intel’s management corps was simple and clear: “We’re going to win in 16-bit microprocessors. We’re committed to this.” Andy told us what

It was late 1996, and eBay’s online auction business had been solidly profitable since it was launched; the company did not need a cent. But Pierre Omidyar, twenty-nine, the original founder, and his new partner, Jeff Skoll, thirty-one, were the rare entrepreneurs who knew they needed to hire a CEO and other seasoned executives with skills they lac

While Xerox had focused on significant tactical objectives, increasing quality to improve its performance in the marketplace, as it entered the 1990s it became more strategically focused. It developed a single-minded vision of the future: to be “The Document Company.” It believed that despite, or possibly because of, changing technology, the need f

At the end of the quarter, a lone HR person ran around like a Jack Russell, nipping at managers’ heels to get updated numbers before the board meeting.

delivery manager.

This proposal to maintain diversity in cars and separate divisional selling efforts in a crowded price class required new forms of coordination. And the more you coordinate, the more questions you draw up into the policy area, and therefore the finer must be the distinctions between policy and administration.

It's not intentional, of course, but once companies reach this size—often becoming a publicly traded company—there are a tremendous number of stakeholders throughout the business working hard to protect what the company has created.