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Nonviolent Communication by Marshall Rosenberg.
Timothy Ferriss • Tribe of Mentors: Short Life Advice from the Best in the World
no matter what words people use to express themselves, we listen for their observations, feelings, needs, and requests.
Marshall B. Rosenberg • Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides)
When we simply express our teelings, it may not be clear to the listener what we want them to do.
Marshall B. Rosenberg • Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides)
Life-alienating communication, however, traps us in a world of ideas about rightness and wrongness—a world of judgments. It is a language rich with words that classify and dichotomize people and their actions.