Sublime
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Explaining how to de-escalate conflict and build connection by empathically guessing another person's underlying feelings and needs.
TRANSCRIPT
The other things that helped me guess were the fact that as I was walking into the refugee camp that day we had to kick out of the way many empty tear gas grenades which had been fired into the camp the night before because there had been a riot in this refugee camp.
And sadly, on the side of each of these empty tear gas grenades was written, made
... See moreNonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides)
Arun Gandhi • 1 highlight
amazon.comNonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides)
Marshall B. Rosenberg • 9 highlights
amazon.comabordo esse aspecto de maneira muito diferente da que os mediadores profissionais adotam.
Marshall B. Rosenberg • Comunicação não violenta - Nova edição: Técnicas para aprimorar relacionamentos pessoais e profissionais (Portuguese Edition)

Nonviolent Communication - Wikipedia
en.wikipedia.orgIn some of them, new recruits are trained in Marshall Rosenberg’s Nonviolent Communication and in effective ways to give feedback.
Frederic Laloux • Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness
The Nonviolent Communication model proposed by Marshall Rosenberg is about improving empathy, connection, and understanding in relationships. One principle is to focus on needs in social interactions. Take the stress and coercion out of communication by clearly sharing your own needs and listening for the needs of others.