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We often think making things for the web is a process of simplifying—the hub, the dashboard, the control panel are all dreams of technology that coalesces, but things have a tendency to diverge into a multiplicity of options. We pile on more tools and technology, each one increasingly nuanced and minor in its critical differences. Clearly,... See more

Frank Chimero • Frank Chimero · The Web’s Grain

The Elements of User Experience: User-Centered Design for the Web (New Riders Press, 2002), an excellent book by Jesse James Garrett.

Ziv Yaar • User is Always Right, The: A Practical Guide to Creating and Using Personas for the Web

“Any sufficiently advanced technology is indistinguishable from magic,” he told me. “That’s how we think of it. If we can get out of the way, our guests can create more memories.”

Cliff Kuang • User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play

by Frank Robinson (in 2001),

Marty Cagan • INSPIRED: How to Create Tech Products Customers Love (Silicon Valley Product Group)

Chris Dancy, an author and speaker on living with technology, remarks,

“Technology has moved from Big Brother to Big Mother... Our quest to create the most frictionless experience is leaving people devoid of autonomy and longing for the feeling of 1st person living.”

Matt Klein • The Creator Paradox: Cultural Stasis Amidst Creative Surplus

Framing the Future of the Internet

Packy McCormick notboring.co

He regularly invited top computer scientists to his office to explain emerging trends in hardware and software. He had three home computers. He was typing a future bestseller, Earth in the Balance, on an early laptop. He went to computer-industry conferences, wrote articles for Scientific American, and fluently spoke the language of VLSI and AI,

Margaret O'Mara • The Code

This has been done successfully in the tech and software world, with the creation of the “Agile Manifesto” in 2001. Created by 17 software visionaries during a retreat in Utah, it outlined new principles and core tenets that the software community

Guy Murrel • A Practical Guide to Strategic Narrative Marketing: How to Lead Markets, Stand Apart and Say Something Compelling in a Crowded Content World

What Alan Kay has been emphasizing, and which is now at the heart of Bret Victor’s design philosophy, is that the computer is a “dynamic medium.” The essence of a computer is not the keyboard, the mouse, and the screen. It’s computational and responsive capabilities that don’t exist in a static medium like paper. We should use this dynamic medium... See more