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Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life
amazon.com



Never Split the Difference: Negotiating as if Your Life Depended on It
Tahl Raz • 2 highlights
amazon.com
Tools to Get Unstuck and Realize Your Greatest Potential | Dr. Barry Michels and Dr. Phil Stutz
youtu.beMAKE THEM AUTHORS, NOT WITNESSES. People aren’t specific enough when they tell stories. They tend to leave out the concrete details. But if you ask them specific questions—“Where was your boss sitting when he said that? And what did you say in response?”—they are likely to revisit the moment in a more vivid way.