Sublime

Be the kind of person others seek out for advice because they trust that you’re not going to judge them; you’re not going to throw rocks at them; you’re not going to tell bad stories about them after you leave.

The heart of great proactive customer service is empathy. If you ever enter into a dispute with a customer, treat him or her as you would like to be treated.

Productivity comes first from character, not techniques.

It may seem easier to be holy when no one else is around to frustrate your preferences, but that is a false, untested holiness. Isolation breeds deceitfulness; it is easy to fool ourselves into thinking we are mature if there is no one to challenge us. Real maturity shows up in relationships.

To love others does not mean simply to feel gushing emotions welling up in your heart; rather, and more important, it means to give to them—to serve them. God wants you to love other people. You do so through

GUIDELINES, NOT RULEBOOKS Christianity has not, and does not profess to have, a detailed political programme for applying “Do as you would be done by” to a particular society at a particular moment. It could not have. It is meant for all men at all times and the particular programme which suited one place or time would not suit another. And, anyhow

When a mentoring leader is dedicated to the equipping process, the whole level of performance within the organization rises dramatically.

In God’s economy, everyone benefits by everyone contributing.

He has integrity. He does what is right, not what is expedient.