Sublime

Frank Donovan, a lifetime close friend and a lawyer from Detroit. He was known among his friends and clients as a brilliant legal analyst with a nonaggressive temperament. No litigator. When we were both twenty, I remember him saying: "When there's a fight, I pick up my hat and go home." He had a large head, somewhat out of proportion to

Bob, the furnace maintenance man, popped into the lab, cheered by the news that Trump seemed to be winning. Bob had voted for the first time in his life earlier that day, hoping that Trump would save the factory. Shannon’s father had done the same thing.

Don is “a bitter introvert,” as he cheerfully puts it—bitter because the more time he spends at HBS, the more convinced he becomes that he’d better change his ways.