Sublime
An inspiration engine for ideas
To practice is to declare, I can be better.
Doug Lemov, Erica Woolway, Katie Yezzi • Practice Perfect
every aspect of a practice group’s affairs, from practice development to hiring, from economic structure to governance, will be affected by its relative positioning on this spectrum.
David H. Maister • Managing The Professional Service Firm
Return on Expectations: What a successful training initiative delivers to key business stakeholders, demonstrating the degree to which their expectations have been satisfied
James D. Kirkpatrick • Kirkpatrick's Four Levels of Training Evaluation
continuous performance management,
John Doerr • Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs
most important aspect of manageability, however, is your sense of efficacy—the expectation that your projects are going to be successful.