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contributes to the unmanageability of professionals: their daily roles as “experts.”
David H. Maister • Managing The Professional Service Firm
generalism
Keely Adler and • 13 cards
Software Requirements Memory Jogger by Ellen Gottesdiener.4
Kevin Brennan • Getting It Right: Business Requirement Analysis Tools and Techniques (Business Analysis Essential Library)
Practicing Positive Psychology Coaching: Assessment, Activities and Strategies for Success
amazon.com
Rather than discrete categories, the expertise, experience, and efficiency labels are obviously meant to describe only points along a spectrum of practice
David H. Maister • Managing The Professional Service Firm
Dancing at the Edge: Competence, Culture and Organization in the 21st Century
amazon.com